Hollyhoq Refund Policy

At Hollyhoq, we endeavor to give our customers products of the greatest quality and standards. We do understand that sometimes the conditions might emerge that require refunds or cancellations. Kindly have a look beneath to grasp our way to deal with refunds and cancellations. 

Refund Policy

We treat cleanliness in a serious way, and hence, we don't offer refunds or trades for opened products. Notwithstanding, we truly do recognize that specific circumstances might need extraordinary consideration.

We offer replacements dependent upon the situation, with our most extreme obligation to helping our customers overall quite well.

Substantial Reason for Refund

  1. Damage: On the off chance that the product you get is damaged, kindly bring it to our attention within 7 working days from the date of getting the product. We will survey what is happening and, whenever approved, give you a replacement as soon as possible.
  2. Leakage: in case of leakage, report the issue within a span of 7 working days from the date of getting the product. We will immediately address the matter and supplant the damaged product.
  3. Missing Product(s): Assuming your request is deficient and products are missing, inform us within 7 working days from the date of delivery. We will explore the matter and send the missing things at the earliest.
  4. Wrong Delivery: On the off chance that you get the wrong product(s), illuminate us within 7 working days. We will do whatever it may take to amend the mistake and guarantee you get the right product.

Reporting Procedure

All cases for deficiencies, damages, leakage, missing products, or wrong conveyances must be accounted for to our customer administration group at customersupport@hollyhoq.com upon the arrival of delivery.

It is suggested to kindly include all the relevant information, for example, your request number, a depiction of the issue, and clear pictures if possible.

Cancellation Policy

When a request is effectively positioned through www.hollyhoq.com, it can't be dropped, and no refunds will be handled. We urge customers to survey their orders cautiously prior to affirming the buy.

Contact Us

In the event that you have any different kinds of feedback with respect to our refund and cancellation approaches, we request you to go ahead and contact us at info@hollyhoq.com.

Our customer administration group is here to help you and give the fundamental data or explanation.

Copyright Notice

Hollyhoq is a brand claimed by NATURASOL, and all overall privileges are held. Any unapproved use of our image or content is completely disallowed.

We value your comprehension and participation with our refund and cancellation policies. At Hollyhoq, we are committed to guaranteeing a positive and fulfilling shopping experience for our esteemed customers. Much obliged to you for picking Holly Hoq for your skincare needs.